Privacy Policy

1. Introduction

Welcome to Black Mountain Handyman, LLC and Black Mountain Renovation + Design (collectively referred to as “we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website [www.blackmountainhandyman.com] (the “Site”), our mobile applications, and any other services we provide (collectively, the “Services”).

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Payment information (e.g., credit card details)

2.2 Usage Data

We collect information about your use of our Services, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Referring website

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand how you interact with our Site. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain our Services

  • To process transactions and send related information, including purchase confirmations and invoices

  • To improve our Services and develop new offerings

  • To communicate with you, including responding to your inquiries and providing customer support

  • To send you marketing and promotional materials (you can opt out at any time)

  • To comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our Services (e.g., payment processors, hosting providers)

  • With business partners, in connection with a merger, acquisition, or sale of assets

  • To comply with legal obligations or to protect our rights and the rights of others

  • With your consent or at your direction

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information

  • The right to object to or restrict the processing of your information

  • The right to withdraw your consent at any time (where consent is the legal basis for processing)

To exercise these rights, please contact us at support@blackmountainhandyman.com

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Black Mountain Handyman, LLC
Black Mountain Renovation + Design
PO Box 1616, Black Mountain NC, 28711
support@blackmountainhandyman.com
(828) 712-1123